This journey helps you to understand your emotions and reactions, and regulate them appropriately in any situation.

• Test your ability to regulate your own emotions.
• Observe and label your emotions.
• Learn why emotional self-awareness matters.

• Manage your emotions and impulses when you’re under pressure.
• Harness the power of stress to raise your performance.

• Identify what you want to get better at.
• Follow practical steps to develop a growth mindset.
• Embed a growth mindset in your everyday life through mindshifting.

If we’re to perform at our best, on demand and under pressure, we need to be in control of our focus. This Journey shows you:

• that multitasking is a “busyness” myth
• how distractions limit your output and potential
• techniques for managing attention
• practices to build concentration
• and more.

Resilience predicts leadership success. But your level of resilience depends on a range of factors. In this journey you’ll:

• understand stress and resilience
• assess how resilient you are right now
• revisit your values and redefine your purpose
• practice strategies to build positive emotions and begin the practice of Mindshifting.

In this journey, we raise your resilience by reviewing the habits that play a key role in your ability to concentrate, make decisions, and solve problems. We'll consider:

• sleep
• exercise
• nutrition
• relaxation
• social support.

See how empathy underpins strong relationships, and find out how empathetic you really are.

Then, grow your skills in empathy:

• Master the art of perspective-taking.
• Learn techniques to build deeper connections.
• Practice compassion every day.

This Journey digs deep into the cultural tenets of truly outstanding team leadership — and participation. In it, you’ll learn:

• what accountability is, and looks like when it’s practiced in teams
• the practical implications of trust and respect within team culture
• what team culture actually is, and isn’t
• the role of emotion and joy in an engaged team culture
• the value of building a team’s collective emotional intelligence — plus a process to do just that.

Understand why feedback so often goes wrong, and learn to build a culture where you can give effective feedback every day.

This Journey positions you to help each individual in your team be their absolute best. Here you'll master the arts of:

• setting goals for each team member
• coaching individuals to perform at their best
• praising excellent work
• conducting performance reviews that have a lasting impact.

You'll also gain confidence with addressing troubling behaviour and misconduct at work.

This Journey introduces the Learning Conversations framework as a valuable technique for conflict resolution. In it, you’ll:

• understand your own biases
• differentiate between facts, thoughts, feelings and expectations
• understand the SCARF social threat model
• learn to frame a difficult conversation
• ask better questions
• take others’ perspectives.

Good communication requires us to:

• develop empathy
• practice strong listening skills
• use different types of conversations strategically to achieve specific outcomes.

This journey helps you harness Discovery, Delivery and Learning Conversations as you build your ability to collaborate.

This Journey considers the basics of managing the performance of a team of people. It begins by exploring the key elements that shape team dynamics: diversity, psychological safety, and mutual appreciation. From there, we’ll put proven techniques into practice to:

• establish ground rules for how things are done
• run productive meetings
• delegate work among team members
• make decisions together.